Helpful information for clients, families, and Case Resource Managers.
Find answers to common questions about RFQs, customized requests, catalog examples, and status updates.
Frequently Asked Questions
Can I request something that is not listed in the catalog?
Yes. Submit a customized RFQ with details about the need, preferred product, vendor link, measurements, photos, or other supporting information.
Does the website work like an online store?
No. The catalog shows examples of possible solutions. Requests are submitted as RFQs for review and coordination.
Can vehicle modifications be requested?
Yes. Vehicle accessibility-related customizations may be submitted through the RFQ form with details about the vehicle and requested support.
How do I check the status of a request?
Use the Request Status Look-Up page and provide your RFQ or request number and email address.
Common solution areas
Adaptive Daily Living
Items that support eating, dressing, bathing, toileting, and daily routines.
Home & Vehicle Accessibility
Supports that may improve access, safety, independence, and community participation.
Sensory & Therapeutic Supports
Products and equipment that may support comfort, regulation, positioning, or therapeutic needs.